9777bd Privacy Policy

9777bd collects information from various sources during registration, financial transactions, and customer service. The types of information collected are listed below.

1.1 — Information Provided Directly

• Full name, date of birth, and national ID number
• Mobile number and email address
• Transaction reference details during deposits and withdrawals via bKash, Nagad, or Rocket
• Messages and complaint details sent to customer support

1.2 — Automatically Collected Information

• IP address and device type (mobile / desktop)
• Browser type, operating system, and screen resolution
• Time of site access, pages viewed, and duration of visit
• Cookies and session tokens (see Section 7 for details)

1.3 — Information Received from Third Parties

Limited identity information may be received from mobile financial service providers for identity verification purposes. This information is used solely for account verification and is not shared with any other third party.

Collected information is used only for the purposes described below. We never sell your information to third parties.

• Account creation, login, and identity verification
• Processing deposits and withdrawals and maintaining transaction history
• Providing bonuses, promotions, and VIP benefits
• Preventing fraud and ensuring account security
• Running 24/7 live chat and email support services
• Improving platform performance and user experience
• Meeting legal and regulatory obligations

9777bd has put in place multiple technical and organisational measures to ensure the security of your information.

3.1 — Technical Protection

• All data is transferred in encrypted form using SSL (Secure Socket Layer) technology
• Passwords and sensitive information are stored using strong hashing algorithms
• Firewalls and intrusion detection systems are active at the server level
• Automatic alerts are triggered if unusual activity is detected on an account

3.2 — Data Retention Period

All information is retained while the account is active. After an account is closed, certain information may be kept for a set period as required by law. Information that is no longer needed is deleted securely.

9777bd does not share your information with any third party except in the limited circumstances listed below.

• Payment Processing: The minimum necessary information is passed to the relevant service provider to complete transactions via bKash, Nagad, and Rocket
• Technology Partners: Companies that assist in operating the platform are bound by strict confidentiality agreements
• Legal Obligations: Information may be provided pursuant to a court order or a lawful request from a relevant authority
• Fraud Prevention: Limited information may be shared when required to assist in investigating serious fraud

To ensure responsible and safe behaviour when using our services, we recommend following the guidelines on the Responsible Gaming page.

As a registered user of 9777bd, you have the following rights over your own information.

5.1 — Right to Access

You can view the information stored in your account at any time and may request a copy upon request.

5.2 — Right to Correction

If any of your information is incorrect or incomplete, you can request a correction via live chat or email. It will be updated after identity verification.

5.3 — Request for Account Deletion

You may request closure of your account and deletion of your information. However, certain information may need to be retained for a set period if required by law.

5.4 — Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages, let our support team know. Essential service-related messages cannot be stopped, but advertising communications will be turned off.

All services on 9777bd are strictly for individuals aged 21 and above. We do not knowingly collect information from any minor. An age verification process is in place at the time of registration.

If you believe a minor's information has been collected by mistake, please notify our support team immediately. The relevant information will be deleted after verification.

9777bd uses cookies on its website. A cookie is a small file stored in your browser that helps improve the functionality of the site.

7.1 — Cookies We Use

• Essential Cookies: Required to keep login sessions active and for account security — these cannot be disabled
• Functional Cookies: Remember your preferred language and settings
• Analytics Cookies: Used to understand which pages on the site are visited most — not personally identifiable

7.2 — Cookie Controls

You can disable non-essential cookies from your browser settings. However, this may limit some features of the platform.

9777bd's server infrastructure may be located in various regions. Even if your information is processed outside Bangladesh, the same standards of this privacy policy apply. Data protection agreements are maintained with third-party technology partners.

9777bd reserves the right to change or update this privacy policy when necessary. For significant changes, notification will be sent via a message to your registered mobile number or through live chat. You can confirm any changes by checking the "Last Updated" date at the top of the page.

If you continue to use the platform after an update, you will be considered to have accepted the new policy. If you have any questions about policy changes, you can find answers to common questions on the FAQ page or contact our support team directly.

If you have any questions, objections, or complaints about this privacy policy, please contact us through the following.

• Live Chat: Support available 24/7 in Bengali and English
• Email: [email protected]

We take all complaints seriously and aim to respond as quickly as possible.